SkyBar– Privacy Policy

 

At SkyBar, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when using our mobile application.

- Information We Collect

A. Information You Provide

We collect information you provide voluntarily when using the app, such as:

·        Name

·        Email address

·        Phone number

·        Billing/shipping address

·        Login credentials

·        Order and purchase history

B. Payment Information

All payments are processed securely by third-party payment gateways.
We do NOT store full credit or debit card details.

C. Automatically Collected Information

When you use the app, we automatically collect:

·        Device information (device model, OS version)

·        IP address

·        App usage data

·        Crash reports

·        Performance data

We use third-party tools such as:

·        Firebase Analytics

·        Firebase Crashlytics

·        Google Analytics for Firebase

These tools help us improve app stability, performance, and user experience.

 

- Permissions Used by the App

To operate properly, SkyBar may request access to the following:

·        Camera: Used for uploading photos (e.g., receipts, profile, product images).

·        Storage / Media Files: Used to upload or save images and files within the app.

·        Notifications: Used to send order updates, delivery status, and important alerts.

We do not access any permission without your consent, and you can disable any permission in your device settings.

- How We Use Your Information

We use your data to:

·        Process and deliver orders

·        Manage your account

·        Improve app performance

·        Communicate order updates

·        Provide customer support

·        Prevent fraud and unauthorized activity

·        Personalize offers and app experience

- Sharing of Information

We do not sell or rent your personal information.
We only share data with:

·        Payment providers (for processing payments)

·        Delivery/shipping partners

·        Technical service providers (for hosting, analytics, and app functionality)

·        Legal authorities when required by law

- Cookies & Mobile Tracking Technologies

Our app may use:

·        Firebase cookies

·        Analytics identifiers

·        Device tracking IDs
These help us analyze usage and improve performance.

You may disable tracking via your device settings.

- Data Retention

We retain your data only for as long as needed to:

·        Provide services

·        Complete orders

·        Comply with legal/financial requirements

You may request deletion of your data at any time.

- Your Rights

You have the right to:

·        Request access to your data

·        Update or delete your information

·        Opt-out of marketing communications

·        Request a copy of the data we hold about you

- Children’s Privacy

Our mobile application is not intended for children under 13 years old.
We do not knowingly collect personal information from children.

If you believe a child has provided data, please contact us immediately.

- Changes to this Policy     

We may update this policy from time to time.
Any changes will be posted with an updated Effective Date.